What happens when
you can't pick up.
A scripted walkthrough, not a live receptionist. Follow one example call to a plumbing company: it starts with nobody free to answer, and ends with a customer who's booked, reminded, reviewed, and back for more.
Interactive example · No signup required.
Your tech's under a sink.
The phone rings.
It's a water heater replacement — a couple thousand dollars of work. Nobody can get to the phone. Most people who hit voicemail call the next plumber. This one got answered.
- Without a front deskVoicemail. Most people don't leave one. They call the next plumber.
- With BoyerScalesAnswered on the first ring, in your company's name.
Sounds like your best front-desk hire.
It listens first, asks one thing at a time, and writes down what matters while the caller's still talking.
- Service
- —
- Unit
- —
- Area
- —
- Timing
- —
- Name
- —
- Best number
- —
Real prices, from your pricebook.
You set the numbers once. Callers get a price on the spot instead of "someone will call you back with an estimate," which is usually when they call the next plumber.
Booked before they hang up.
The job goes on your calendar while the caller's still on the line.
Confirmations and reminders, from your number.
They go out on their own. And every thread lives in your dashboard, so you can read and reply from anywhere.
Sent through your own iPhone, so it looks like you texted them yourself.
One list. Everyone who called, and what to do next.
Nothing to learn. Open it on your phone and see who called, who's booked, and what it's worth.
Open the live demo dashboard ↗
BoyerScales Revenue OSSample dataThe job's done. The customer isn't.
Mark it complete and the review request sends itself. Six months later, so does the maintenance text.
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Thursday · 12:10 PMMLMaria LopezWater heater replacement · $1,850Completed
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GIronwood PlumbingSample review★★★★★"Called at two with a leaking heater, had a new one in by noon the next day. They texted me every step."ML Maria L. · Elk Grove
- 6 months later
-
Yes please — is Saturday open?
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9:00 AMMaria LopezWater heater flush & check · $165Repeat customer · booked by text
Here's what it turned into.
All from a call nobody could answer. We set it up around your business and run it on your line for seven days. You see exactly what it catches.